Handle food safely in a retail environment (SIRRFSA001)
Classroom Delivery

About this unit

This unit describes the performance outcomes, skills and knowledge required to handle food safely in the retail environment following organisational food safety procedures and relevant legislation and standard procedures.

This unit applies to individuals working in roles that involve the handling of food. They operate with some independence under general supervision and guidance from others, and within established organisational policies and procedures and relevant legislative requirements.

Legislation in NSW requires that certain food businesses require that at least one person employed in the business to hold a current and valid certificate.

For further information about the requirements relating to the Food Safety Certificate in NSW you may visit the Food Safety Authority website at www.foodauthority.nsw.gov.au

This course may also be undertaken by those who have previously worked in a retail food setting (within the last 6 months) and by those who are new to the retail food industry with a suitable workplacement.


There are no educational prerequisites for entry into this course.

Requirements of the course

In order to be able to undertake this course you will need to be currently or recently (less than 6 months ago) employed in a retail food business.

If you are currently working in a retail food business, you will receive a Workplace Supervisor Confirmation Report on booking your course. This needs to be completed by your supervisor and brought with you on the day of your course. If you meet the requirements of the course then you will receive your certificate on the day.

If you were recently working in a retail food business (less than 6 months ago), this report can be signed by your previous supervisor in order to meet the requirements of the course.

If you are not working in retail, then you may attend this course, however you will be required to undertake work placement (80 hours) in order to finalise the requirements of your course.

The workplace in all cases must have the following available;

  • Personal Protective Equipment (gloves for example)
  • Cleaning materials and chemicals
  • Pest control chemicals and equipment
  • Food that is for sale to the public
  • Food handling implements (such as tongs)
  • Food storage and display equipment (such as a bain marie)
  • A supervisor or manager that can verify your abilities

These are available in most food-retail stores. If these are not available then you may contact Just Careers Training for advice.


Participants will be issued with their certificate once they have attended for their 6 hour course if they meet the requirements of the course.

Participants that have not had their Supervisor Report completed and brought with them on attendance will have up to 6 months to have this completed. The form will take a supervisor between 10-20 minutes to complete. After this the enrolment will be cancelled. Please see the terms and conditions for this course.

What you will learn

As part of the requirements of this program you will learn about the following;

  • Personal hygiene and sanitation in the workplace including the use of personal protective clothing and equipment
  • Moving within and outside of the workplace safely
  • Maintaining safe personal presentation according to workplace requirements
  • Identifying, interpreting and implementing a store food safety program
  • Storing and handling food products hygienically and according to the workplace requirements
  • Safely transporting food products to the required areas
  • Using food handling implements safely
  • Avoiding cross contamination
  • Correct hand washing techniques
  • Safely and correctly cleaning the work area and equipment
  • Using, handling and storage of cleaning chemicals and equipment safely and effectively
  • Practicing routine and safe maintenance
  • How to report maintenance requirements
  • Disposal of waste
  • Control of pests in the workplace
  • Monitoring food safety
  • Contribute to continuous improvement in the workplace by identifying, correcting and/or reporting to appropriate persons in the workplace
  • Identify possible situations or conditions that may lead to microbial growth (bacteria) and rectifying and/or reporting to appropriate persons in the workplace.
  • Safe Egg Handling
  • Allergen Management
  • Cleaning and Sanitising

How you will be assessed

In order to attain this unit of competency you will need to be assessed. This assessment aims to demonstrate that you have the required skills and knowledge and that you can apply these in the workplace.

The information that you will be provided is divided into nine modules covering the areas mentioned above. During your training session you will be required to complete an open book quiz on the information provided. This will demonstrate that you have the required knowledge for attaining this unit.

If you answer incorrectly, then you will be allowed further attempts to choose the correct answers to the questions after reviewing the information provided again. You will be allowed three attempts during your training session after which you will need to speak to one of our trainers to better understand how we can help you attain this unit of competency.

The assessor will also use your Supervisor report to confirm your application of the skills and knowledge required.


Upon successfully completing the required assessments you will be issued with a Statement of Attainment for the following unit;

SIRRFSA001 - Handle food safely in a retail environment

In NSW, you will also receive a NSW Food Authority - Food Safety Supervisor Certificate *

*-you will be required to pay the fee stipulated by the NSW Food Authority


The unit of competency does have minimum requirements that must be met, however if you have any difficulty in completing the course then you should contact Just Careers Training who will endeavour to find a way to assist you in meeting the requirements of the course.

This includes if you do not have access to a computer or internet, a suitable workplace, need language and literacy assistance etc.


From the time you enquire until you have completed your course you will have the assistance and support of the Just Careers Training team. This includes qualified trainers who can take your call and/or emails and assist you where possible.

Recognising your skills and knowledge

Just Careers Training values your current skills, knowledge and/or experiences. If you feel that you already have the required skill and knowledge relating to this course knowledge can be recognised.

If you have a recently expired FSS then you may apply for recertification. Please visit our website or contact us for further information.

Privacy and confidentiality

Just Careers abides strictly by all state and federal requirements relating to your privacy and confidentiality including the AQTF and the Privacy Act 1988. Your information will only be passed to relevant persons as required by law or Department of education guidelines.

After enrolment and for the duration of training and assessment your records will need to be kept at the office of Just Careers Training. These records are kept in a secure and locked location. Types of documents we may be required to keep include; enrolment forms, records of assessments (at times this may be photographic), attendance and progress details.

Complaints and appeals

Just Careers Training has a fair and transparent complaints and appeals policy. All complaints will be dealt with in a timely manner and avenues for appeals extend to third party arbitration.

If you feel that you have been treated unfairly while undertaking this course or that you are unhappy with our services then please contact us for a complaint and/or an appeal form.

Further information about complaints and appeals can be found in our Client/Participant Handbook available on our website.

Fees and Charges

The fee for this course is as per our currently advertised price. This fee includes the enrolment fee, program fees and resources. Prices are subject to change.Please visit our website or contact us for further information.

Participants wishing to complete their training by other methods will need to contact Just Careers Training for further information about fees and charges.

Food Safety Supervisor Certificates and Statement of Attainments may be reissued if requested, however a processing and postage fee of $50 applies for each reissued Statement or Certificate.

Refunds and Cancellations

Where fees are paid then Just Careers Training has a fair and just refund and policy. Just Careers Training also has a policy for protection of fees paid in advance for which refunds may apply.

Other fees paid will be subject to our refund policy and where refunds are made it will be made in the same method of payment and to the same person/organisation making the payment.

It is important that you read and understand our policy prior to enrolment. Our terms and conditions can be found in on your enrolment form on our Website. For further information please contact Just Careers Training.


You will have to complete the Just Careers Training Enrolment form located on our website.

When enrolling, it is important to ensure that you have read and understood the Just Careers Training Client/Participant Handbook. A copy of this document is downloadable from our website.

More Information

Refer to your Client/Participant Handbook or contact our Customer Service staff.

Just Careers Training Pty Ltd
PO Box 55, Manahan 2200
Ph: 1300 558 241 | Fax: 1300 558 242
Email: info@justtraining.com.au Website: www.justtraining.com.au