Handle food safely in a retail environment (SIRRFSA001)
Online Delivery

About the unit

This unit describes the performance outcomes, skills and knowledge required to handle food safely in the retail environment following organisational food safety procedures and relevant legislation and standard procedures.

This unit applies to individuals working in roles that involve the handling of food. They operate with some independence under general supervision and guidance from others, and within established organisational policies and procedures and relevant legislative requirements.

Legislation in NSW requires that certain food businesses require at least one person employed in the business to hold a current and valid certificate.

For further information about the requirements relating to the Food Safety Certificate in NSW you may visit the Food Safety Authority website at www.foodauthority.nsw.gov.au

This course may also be undertaken by those who have previously worked in a retail food setting (within the last 6 months) and by those who are new to the retail food industry with a suitable workplacement.


There are no educational prerequisites for entry into this course.

Requirements of the course

In order to be able to complete this course online you will require;

The workplace in all cases must have the following available;

These are available in most food-retail stores. If these are not available then you may contact Just Careers Training for advice.

If you do not have access to a computer (or similar) then please contact Just Careers Training as you may be able to complete the course without one.


This course is available to commence once you have enrolled and paid any fees. Once you have commenced the course then you will have 6 months to complete the assessments detailsed below. If you have not completed the requirements of the course however, options are available to you prior to cancellation occurring.

Just Careers Training may however extend the time allowed with notice and exceptional circumstances. Refer to our terms and conditions for further information regarding this.

The course may take some people longer than others and if you have experience working in a food environment, and you have good literacy skills then you may be able to complete the theoretical part of the assessments in as little as 4-6 hours.

The second component of the course requires that you spend time in a suitable workplace. The timeframe will vary based on your experiences, however the minimum time required is the equivalent of 2 weeks full time (80 hours -maybe longer if you are not in the workplace full time). See below or contact us for further information about assessments .

What you will learn

As part of the requirements of this program you will learn about the following;

How you will be assessed

In order to attain this unit of competency you will need to be assessed. This assessment aims to demonstrate that you have the required skills and knowledge and that you can apply these in the workplace. The information that you will be provided with is divided into nine modules, covering the areas mentioned above. After each module you will be required to complete a quiz on the information provided. This will demonstrate that you have the required knowledge for attaining this unit.

If you answer incorrectly, then you will be allowed further attempts to choose the correct answers to the questions after reviewing the information provided again. You will be allowed three attempts, after which you will need to speak to one of our trainers to better understand how we can help you attain this unit of competency.

Once you have completed all of the quizzes you will need to download a form that will allow you to demonstrate how you have applied the skills and knowledge in the workplace. This form requires your supervisor, manager or employer to sign off once they have observed you applying a skill or your knowledge in the workplace.

Some skills may need to be demonstrated multiple times and over time in the workplace. The final requirement is completed when you are contacted by a Just Careers Training trainer/assessor who may ask you some questions related to your learning, ask you to verify your identification and may request to speak to your supervisor.


Upon successfully completing the required assessments you will be issued with a Statement of Attainment for the following unit;

SIRRFSA001 - Handle food safely in a retail environment

In NSW, you will also receive a NSW Food Authority - Food Safety Supervisor Certificate *

*-you will be required to pay the fee stipulated by the NSW Food Authority


The unit of competency does have minimum requirements that must be met, however if you have any difficulty in completing the course then you should contact Just Careers Training who will endeavour to find a way to assist you in meeting the requirements of the course.

This includes if you do not have access to a computer or internet, a suitable workplace, need language and literacy assistance etc.


From the time you enquire until you have completed your course you will have the assistance and support of the Just Careers Training team. This includes qualified trainers who can take your call and/or emails and assist you where possible.

Recognising your skills and knowledge

Just Careers Training values your current skills, knowledge and/or experiences. If you feel that you already have the required skills and knowledge relating to this course, contact us to discuss how your skills and knowledge can be recognised.

If you hold a (recently) expired Food Safety Supervisor Certificate then you may apply for recertification - visit our website or contact us for further infromation.

Privacy and confidentiality

Just Careers Training abides strictly by all state and federal requirements relating to your privacy and confidentiality including the AQTF and the Privacy Act 1988. Your information will only be passed to relevant persons as required by law or Department of Education guidelines.

After enrolment and for the duration of training and assessment your records will need to be kept at the office of Just Careers Training. These records are kept in a secure and locked location. Types of documents we may be required to keep include enrolment forms, records of assessments (at times this may be photographic), attendance and progress details.

Complaints and appeals

Just Careers Training has a fair and transparent complaints and appeals policy. All complaints will be dealt with in a timely manner, and avenues for appeals extend to third party arbitration.

If you feel that you have been treated unfairly while undertaking this course or that you are unhappy with our services then please contact us for a complaint and/or an appeal form.

Further information about complaints and appeals can be found in our Client/Participant Handbook available on our website.

Fees and Charges

The fee for this course is as per our currently advertised price. This fee includes the enrolment fee, program fees and resources. The course may be discounted from time to time, refer to our website or contact us for current pricing.

Participants wishing to complete their training by other methods will need to contact Just Careers Training for further information about fees and charges.

In NSW a $30 fee is payable in order to receive a NSW Food Authority Food Safety Supervisor Certificate. Food Safety Supervisor Certificates and Statement of Attainments may be reissued if requested, however a processing and postage fee of $50 applies for each reissued Statement or Certificate.

Terms and Conditions

Where fees are paid then Just Careers Training has a fair and just refund and policy. Just Careers Training also has a policy for protection of fees paid in advance for which refunds may apply.

Other fees paid will be subject to our refund policy and where refunds are made it will be made in the same method of payment and to the same person/organisation making the payment.

It is important that you read and understand our policy prior to enrolment. Our terms and conditions can be found on your enrolment form available on our website. For further information please contact Just Careers Training.


You will have to complete the Just Careers Training Enrolment form located on our website.

When enrolling, it is important to ensure that you have read and understood the Just Careers Training Client/Participant Handbook. A copy of this document is downloadable from our website.

More Information

Refer to your Client/Participant Handbook or contact our Customer Service staff.

Just Careers Training Pty Ltd
PO Box 3098, Bankstown Square 2200
Ph: 1300 558 241 | Fax: 1300 558 242
Email: info@justtraining.com.au Website: www.justtraining.com.au