EOFY SALE

FROM ONLY $179*!
Normally $249*!
Save a massive $120*!

• How Long: 1 Day
• How Does this course work?
• Outcome: Statement of Attainment for SITHFAB025 Prepare and serve espresso coffee & SITXFSA005 Use hygienic practices for food safety. 
• Face to Face: Bankstown, Blacktown, Cardiff (Newcastle) locations. Click book now/view the dates for availability and current promotions.
• This course is suitable for individuals in the hospitality sector seeking to master coffee-making skills or baristas aiming for certification. Course will be conducted in a live cafe setting with an industry expert trainer and state of art coffee machine.
• Pre-Course Requirement: Completion of Online Quiz prior to course attendance.
• Course Requirement: Submission of a completed Supervisor Log Book (Online students ONLY). If you do not have access to a suitable workplace, you can do this at our training centre at an additional cost (Online students ONLY)
• Employer: Send your staff to us OR we can come to you! Use the Training for my staff button
• Employment Service Providers: Send your clients to us OR we can come to you! Use the Employment Service Provider Booking Portal button

SIRXCEG008 - Manage disrespectful, aggressive or abusive customers

Online OPENING SALE
This month ONLY $179!
Normally $299!
Save a massive $120!

• Cost of Living and other life impacts are seeing a growth in difficult customer behaviour.
• Whether you work in retail, business or other customer facing roles, this course will provide you the skills and knowledge to appropriately and safely manage customers who are disrespectful, aggressive or abusive, report incidents and manage your personal impacts from the behaviour displayed.
• How Long:Online (6 months to complete at your own pace) and a short verification call. Access to customer and trainer support 5 days per week.
• Pre-Course Requirement:A secure and stable internet connection, computer, laptop or tablet to complete the course work. A mobile phone is not suitable.
• Outcome:Statement of Attainment for SIRXCEG008 - Manage disrespectful, aggressive or abusive customers

SIRXCEG008 - Manage disrespectful, aggressive or abusive customers

OPENING SALE
This month ONLY $179!
Normally $299!
Save a massive $120!

• Cost of Living and other life impacts are seeing a growth in difficult customer behaviour.
• Whether you work in retail, business or other customer facing roles, this course will provide you the skills and knowledge to appropriately and safely manage customers who are disrespectful, aggressive or abusive, report incidents and manage your personal impacts from the behaviour displayed.
• Course Duration - Complete your theory component online, followed by 1 day attendance for practical training and assessment.
• Multiple Locations -Click Book Now button to view dates, times and locations See important information below